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A story of limited progress
On a scale from 1 to 5, where 1 is "entirely enabled" and 5 is "not enabled at all," rate the extent to which you feel your organization is "digitally enabled."
of CIOs see their organizations as "digital innovators"
see their organizations as early adopters
characterize themselves as part of an early majority
CIOs point to complexity, cost, culture, skills and security as the main barriers to digital transformation.
of CIOs believe complex legacy technology is the main barrier to digital transformation
In an ever-evolving threat landscape, security concerns have a disproportionate impact on IT innovation.
One-third of CIOs admit that security issues had caused IT projects to be cancelled or halted.
Ransomware and corporate extortion will be the biggest threats over the next 12 months.
Security concerns, amplified by local data regulations, are also hampering efforts to streamline IT through cloud services adoption.
Respondents citing local data regulations as a barrier to using cloud services
What are the biggest challenges facing organizations related to the increased use of cloud services?
Local data regulations
Skills within IT operations
All this means CIOs are still spending too much time focused on keeping the lights on. There is precious little time for strategy.
of CIOs outsource most of their IT (more than 50% outsourced), but the bulk of IT remains in-house
in 2013, most CIOs wanted to focus 70% of their time on strategic initiatives
The majority of CIOs spend 60-80% of their time on day-to-day IT management
If CIOs are to deliver digital transformation, they must be change makers, not change managers - and they have big plans to be just that.
of CIOs plan to replace and/or adapt existing infrastructure and attempt culture change
Just 33% expect to increase digital transformation budgets
Only 4% of CIOs plan to do nothing
Progress toward full digital enablement may be slow, but CIOs are delivering new digital services and capabilities.
What function do organizations target when developing their apps?
Internal applications for streamlining existing business processes
Building new service revenues through new applications
Moving an existing product or service to an application experience
Marketing activity to promote a product or service
The IoT is already a reality for a quarter of CIOs (24%), up from 19% in 2016.
However, the lack of overarching strategy means there are worthy, but piecemeal developments.
In 2015, 63% of CIOs ranked analytics as very important or critical in driving business innovation
CIOs cite familiar barriers to analytics delivery in 2017
What are CIOs doing to address these barriers?
are working with line-of-business colleagues to understand their needs
are addressing data challenges
are setting up workgroups to unravel complexity
Digital technologies are changing everything - and that change will only accelerate. Right now, Uber is built on a digitally enabled business model, but before we know it, autonomous vehicles will change the very nature of travel.
As digital pioneers, CIOs will be change makers, not change managers, and as this year’s CIO Survey demonstrates, the race to take on that role is underway. CIOs are adapting to the ubiquity of shadow IT, addressing the barriers created by legacy IT and seeking to take control of change.
But they are also realistic. They understand the scale of the digital transformation challenge and they are prepared to look outside for help, turning to trusted partners able to both take on the heavy lifting of day-to-day IT and to simplify technology in creating environments in which digital enablement can flourish.
At Logicalis, we see ourselves as "architects of change" delivering real-world solutions, services and analytics and we stand ready to support CIOs as they turn their digital ambitions into reality.
Indeed, we are already working with a range of organizations to deliver the services they need to derive new revenue and realize process efficiencies – securely.
Our work supporting digital transformation is diverse, but it is shaped by a single minded vision: Technology must be an asset for businesses, not a stumbling block. It must help to make our complex, fast-changing world a simpler, more inspiring place to live, work and grow.