Enterprise Portals
I NEED...
- A secure way to link my company with my partners
- To enhance employee productivity
- A personalized approach to bolstering customer loyalty
- To deliver knowledge-based results
When designed and developed well, enterprise portals deliver a significant return on investment through increased efficiencies and productivity, while simultaneously enhancing the ability of IT departments to consolidate and streamline processes and satisfy end users.
Customizable portals can be developed for:
Customers
A portal gives your customer a choice on how to interact with your company. It creates a unique, personalized experience every time a customer visits your Web site. If you can make your site more interesting and useful with targeted content and enhanced services, you can attract and retain more customers. Discerning customers are likely to stay longer, come back sooner and complete more sales.
Employees
Portals allow your employees convenient access to all information related to their jobs. Customer service reps can view a customer’s last invoice, see open orders and check the latest correspondence from a personalized page. Sales reps can view such information as sales, balances, past activities and account information for their customers. Management can view results, trends and progress of their departments. Human resources can give employees secure, self-service access to all of their benefits, including insurance, payroll and tax information.
Partners
Portals can help you provide your business partners with pertinent, timely information, like contract pricing, terms and conditions, and inventory levels. You can also integrate with systems from other vendors, which allows you to reduce costs and eliminate duplication of effort to increase operating efficiencies.
What our customers say
“Working together with Logicalis we have branched into areas that we probably would not have gone into without them. Having them as an extension of our team saves us money and time. Our developers don’t have to get frustrated and fume and try to find solutions. They can just call Logicalis developers and say, ‘Here is what I want. What can we do?”
David Hinkley
Business Technology Manager
Border States Electronics
Business Technology Manager
Border States Electronics
Read the complete case study: http://www.us.logicalis.com/custexp_border_states.htm
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Key Benefits
- Empowers employees with easy access to the specific information they need to do their jobs efficiently and effectively.
- Improves decision-making for all employees by making relevant information immediately available.
- Facilitates collaboration by sharing information and enabling active interaction.
- Consolidates and standardizes procedures and processes across the enterprise.
- Provides a seamless connection to business partners that eliminates duplication of effort and increases operating efficiencies.
- Makes it so easy for customers to do business with you that they wouldn’t think of going anywhere else.
Action Items