Logicalis offers a variety of software
applications through the Software as a Service (SaaS) model. This
model provides immediate cost savings and allows for quick
deployment and adoption by your organization. We have strategically
selected SaaS offerings that fit within our practice and can be
delivered as part of a comprehensive solution or as a standalone.
The services we offer through the SaaS model not only include
access to the software you need, but also to the resources you need
to obtain the greatest benefit from hosted, on-demand
applications.
Each of the following services is backed by
experienced technical resources that are available to you as part
of the offering. Each are supported through our managed services
division, which has been delivering services through this model for
over 10 years.
Messaging/Communication – Logicalis
offers a variety of messaging and communication solutions offered
through a SaaS model. These solutions enable you to enhance
communication with your employees, customers and partners with a
predictable monthly fee.
- Hosted Exchange
- Anti-virus/Anti Spam
- Email continuity
- In flight Email encryption
- Mobile messaging
- SharePoint
Service
Desk – Our IT Service Management (ITSM) solution
provides enhanced functionality for handling service management
through our years of industry experience combined with an ITIL best
practice framework. Our Service Desk solution allows you to align
the delivery of IT services closely with the needs of your
business.
- Customized Service Desk
- Express Service Desk (for smaller
deployments)
- Level 1 & 2 Help Desk Support
- ITIL training &
certification
System
Monitoring – For organizations with sufficient
in-house technology staff, expertise, and resources, we offer a
suite of services to ensure that you have the information necessary
to identify and fix system issues before they become a problem.
Our monitoring solution provides monitoring, reporting
and notification services for your owned technology infrastructure
seven days a week, 24 hours a day, every day of the year, including
holidays. You will be provided with notification that will
allow you to respond to incidents and events that arise.
Desktop
Management – End user desktop support can be one of
the most challenging IT support areas. Logicalis offers
several SaaS services that will take on supporting this environment
and provide the high level response your end users require.
- Remote Backup
- Level 1 & 2 Helpdesk Support
- Content filtering
- Security
MyMaintenance
(IT Contract Management) – MyMaintenance ensures that
your assets are properly supported throughout their lifecycle while
significantly reducing IT costs. Our MyMaintenance service puts
your IT asset information into a single, conveniently accessible
repository. Our streamlined approach to asset and contract
management ensures that your assets are properly supported
throughout their lifecycle and, at the same time, MyMaintenance has
been proven to significantly reduce IT costs.
Contact Logicalis today