I NEED...
- Help managing my applications
- To control costs of maintaining my applications
- To provide better end-user support
- A roadmap for the future of my apps
Corporate applications are continually growing in number and in
complexity. Keeping up with the challenges they bring requires a
high level of technical expertise and a considerable amount of
time. Application Management Outsourcing (AMO) from Logicalis
allows us to take responsibility for the development and/or
management of your production software.
From enterprise websites to world-class ERP software to legacy
applications, we supply all the services you need to support and
extend your applications with a fixed cost. In addition to cost
savings, you can expect better availability, performance, and
internal customer satisfaction.
AMO Services include the following:
- Technological Visioning and Roadmap
- On-site, On-shore, or Off-shore support and development
- Feature/Release management
- Code management
- Testing services
- Performance testing
- Bug/Ticket management
- Help desk support
- Application monitoring
BENEFITS
Control Costs: Developing and maintaining
applications can easily consume a big part of your IT budget. AMO
can help you reduce the amount of skill needed for in-house
development to reduce your bottom line. AMO services allow you to
maintain the development you need utilizing a shared-cost
model—significantly reducing your spending on application
maintenance.
Problem Resolution: AMO allows you access to
highly skilled application architects who can work through the
complexities of your software and deliver the world-class
environment your users expect.
Staffing Availability: AMO takes IT out of the HR
business by providing you the resources you need. You will no
longer be faced with developer turnover or the extreme costs and
time associated with finding the right resource.
DELIVERY METHODS
Virtual Support Team: The Virtual Support Team
from Logicalis provides an application manager and a team of
technical experts who become familiar with your application. The
Virtual Support Team provides support of your application through
remote and on-site assistance that is billed against a
pre-purchased block of hours. This gives you the extended support
you need and allows you to take full advantage of our technical
expertise without the hassle and expense of hiring full-time
employees.
Application Management: If you are looking for
guaranteed performance and functionality with 24/7 support,
Logicalis Application Management is the answer. We can take
complete ownership of your application(s) and all supporting
technologies for a fixed monthly fee. This provides the support you
desire, while allowing you to allocate your time and resources in
more key focus areas.
Contact Us Today
