IT is a constant of business, no matter the industry or region.
A smooth-running business operation requires a smooth-running IT
department, and yet, industry studies indicate that the typical IT
department spends as much as 80% of its time and energy putting out
fires.
Everyone knows Johnsonville sausage, which is great. We’re the
number-one brand of bratwurst, Italian, and smoked sausage in the
U.S. We’re also sold in 26 countries around the world.
What people don’t realise is that having a brand as varied and
far-reaching as Johnsonville’s requires significant IT systems.
Johnsonville sausage is a company with expanding IT needs. IT is
often associated with keeping the lights on in the servers. In many
organisations they are considered a cost centre without knowing the
value it can bring to an organisation and the focus is in the right
place. But you could be a cost centre and easily contribute to
reducing costs and increasing revenues while achieving higher
customer satisfaction.
The fate of any company depends on efficiency and this starts
with IT. When IT is properly aligned to added-value services, it
can quickly become aligned with the company’s goals and
objectives.
Managed services from Logicalis is a value-added service that is
designed to remove the burden of performing operational IT-managed
services, such as infrastructure, application, and hosting.
Strategically outsourcing these services provided an overall
higher quality of IT services at a lower cost than teaching them
in-house. The strategy truly allows the IT department to focus on
more strategic projects, manage services, provide full-service,
around-the-clock management by highly-skilled professionals, based
on a shared cost model.
At Johnsonville, we saw value in extending some of our IT
capabilities to extend across our entire organisation. While the
ultimate goal was to streamline our IT infrastructure and make it
more efficient, the management and monitoring of this extended
implementation ended up being more than we had anticipated.
The expansion of our applications definitely providing value,
however, it also increased our system management
responsibilities.
Logicalis has been working with Johnsonville for over 12 years,
helping their IT environment by providing hardware, software, and
technical support. When we made the decision to handle their IT
applications across the entire system, we helped them with that
transition. Johnsonville looks at the relationship with Logicalis
as a partnership, and they rely on us for technical expertise and
guidance.
When Logicalis went from a legacy solution to a more long-term
solution, or more flexible solution, they asked us to design a
system that would run 24x7. It’s a combination of hardware,
software, and managed services to do that.
Most IT departments don’t have the resources to operate
strategically while maintaining the day-to-day IT operations that
are essential to keeping the business running. Logicalis managed
services is able to provide the resources, and more importantly,
the expertise required to monitor and maintain the dynamic IT
environment 24x7.
The experts at Logicalis’ managed services centre provide the
needed technical help to hundreds of companies every day. This
gives our customers a strategic advantage to focus on their
business instead of the day-to-day operational tasks.