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Unified Communications — Improve the Healthcare Decision-Making Process through Integrated Communications
Having access to the right information at the right time is critical to delivering quality patient care. Unified Communications for clinical collaboration helps enable patients, clinicians, administrators and families communicate through the innovative use of data, voice, and video. By providing access to accurate, timely information, you can enable these groups to collaborate more effectively and make better, faster decisions by:- Allowing staff see who is available right now and how they prefer to be reached
- Enabling caregivers and patients to communicate directly
- Routing nurse-call requests to appropriate caregivers on their mobile devices
- Notifying caregivers or physicians automatically when lab results are available
- Providing video-based interpretive services to patients who speak non-native languages
- Connecting specialists and patients in any location as if they were meeting face-to-face
- Improving imaging workflows by enabling radiologists to see whether referring physicians are available before contacting them
- Providing support services to in-home caregivers such as family members
- Reliable mobile access to patient data and clinical information
- Built-in security enabling patient data protection and prescription risk management
- Collaborative, responsive, and highly secure communications systems, where information can flow directly to the point of care
- Instant, multimedia language interpretation to an increasingly diverse patient population
- Integrated location and sensor information to respond quickly to patients, coordinate assets, and streamline workflow
- Facilitated collaboration among mobile caregivers by helping them stay in contact wherever they are located
- Telemedicine capabilities, making it easier and more convenient for clinicians to collaborate, regardless of location
