Solution Provider Offers Unified Communications as a Service
NEW YORK, September 22, 2015 – Today, Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), introduced the Logicalis Hosted Collaboration Solution (HCS), a Cisco-based enterprise collaboration offering including basic voice and voicemail services, instant messaging and presence services, contact center and other advanced applications hosted in the cloud. As today’s workforce becomes increasingly mobile and dispersed, delivering effective unified communications (UC) capabilities can be both complex and challenging, placing a considerable burden on internal technical talent responsible for customizing, upgrading and maintaining collaboration solutions that reside solely on premise. As a result, CIOs are looking for options in the way they deliver their UC applications and services.
The new Logicalis Hosted Collaboration Solution provides enterprise organizations with Cisco’s portfolio of collaborative applications in a subscriber-based “as-a-service” format that can accelerate rollouts, improve business agility, lower ongoing maintenance and utility costs, and continuously deliver new capabilities without the need for lengthy and expensive upgrade projects.
“A Logicalis Hosted Collaboration Solution works in much the same way as an on-premise solution; the only difference is where the core UC applications reside,” says Cory Rehfeldt, Director, Collaboration Practice, Logicalis US. “When we deploy an HCS solution, we work closely with our clients to first understand their business initiatives, then customize a collaboration solution that supports those goals. While cost savings can be one benefit, two perhaps more important reasons to consider UC as-a-service include the increased flexibility it offers in deploying collaboration applications and the reduced burden on internal IT resources – why have talented, expensive, in-house personnel focused on lights-on activities like phone system updates when they can be working toward much more strategic goals?”
With UC as-a-service (UCaaS), Logicalis provides both customized solution design and support – including 24x7x365 monitoring and maintenance – giving users dedicated, virtual applications in redundant operations centers with carrier-class flexibility and resiliency. This means the user’s experience is exactly the same whether the applications reside on premise, in the cloud or a combination of the two and gives enterprise CIOs another option to consider when preparing for the workplace of tomorrow.
Want to Learn More?
Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration; data center and cloud services; and managed services.
Logicalis employs over 4,000 people worldwide, including highly trained service specialists who design, deploy and manage complex IT infrastructures to meet the needs of over 6,500 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, EMC, NetApp, Microsoft, VMware and ServiceNow on an international basis. It has specialized solutions for enterprise and medium-sized companies in vertical markets covering financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, helping customers benefit from cutting-edge technologies in a cost-effective way.
The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America and Asia Pacific and is one of the leading IT and communications solution integrators specializing in the areas of advanced technologies and services.
The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of over $6 billion.
For more information, visit www.us.logicalis.com.
Business and technology working as one
To learn more about Logicalis activities through a variety of social media outlets, click here.