Solution Provider Outlines Four-Stage Journey that Empowers Business Communications, Creates Competitive Advantage
NEW YORK, July 15, 2014 – Of all the technologies that can drive positive change in an organization, none touches as many people as directly as Unified Communications. These technologies connect your employees, customers and partners seamlessly regardless of location, time of day or endpoint device. The ability to provide this immersive level of connectivity can provide productivity enhancements not seen by any other technology investment. Mobility, single-number reach, presence, unified messaging, wireless, call centers (virtual and on premise) and virtual private networks – these unified communications features have become the tools of nearly every trade. Likewise, video and TelePresence solutions are helping to create face-to-face, immersive experiences regardless of location. The goal of any communication and collaboration strategy must be to empower employees to work together from anywhere, at any time, to increase productivity. But, according to Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), there are several stages along the way to a fully functional unified communications infrastructure, and it’s important to have a clear roadmap leading the way. To help, Logicalis US has created a tool to aid IT pros in determining where they are in their journey toward a truly collaborative enterprise.
“Today’s wide variety of advanced collaboration tools make communicating electronically as comfortable and natural as gathering around the proverbial office water cooler,” says Ron Temske, Vice President, Communications and Collaboration, Logicalis US. “As CIOs build their corporate communication infrastructures, it’s important that they implement a collaborative roadmap that allows for flexibility; they must consider the needs of all their users from executives to mobile workers, call center agents to business partners. The ideal design will fit easily into the company’s existing IT framework. Adding components like IM, portals and web conferencing to existing voice and email systems as well as integrated collaboration tools like mobility and video will meet the most demanding communications needs effortlessly and in the format that works best for the end user.”
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Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration, data center and cloud services, and managed services.
Logicalis employs nearly 3,700 people worldwide, including highly trained service specialists who design, specify, deploy and manage complex ICT infrastructures to meet the needs of almost 6,000 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, CA Technologies, EMC, NetApp, Microsoft, VMware and ServiceNow.
The Logicalis Group has annualized revenues of $1.6 billion, from operations in Europe, North America, Latin America and Asia Pacific, and is fast establishing itself as one of the leading IT and Communications solution integrators specializing in the areas of advanced technologies and services.
The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of over $5 billion.
For more information, visit www.us.logicalis.com.
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