Logicalis US to Healthcare CIOs: Technology Must Enhance, Not Hinder Patient Care

Solution Provider IDs Four Key Technologies Behind Healthcare “Any Access” Success

NEW YORK, January 27, 2015 – As hospital clinicians go about their day, they use a wide variety of IT devices in patient care.  Their interaction with technology affects their workflow, and workflow affects both patient outcomes and hospital productivity and profitability.  The ability to streamline, simplify and speed access to critical information while delivering a consistent experience across devices and workstations ensures that technology will enhance rather than hinder patient care.  This has put a spotlight on “any device, anywhere, anytime” access solutions.  To help healthcare IT pros as they examine their options, Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), has outlined four key technologies that help meet these needs in fast-paced healthcare environments.

“Today’s healthcare CIOs are facing an array of increasingly complex demands from clinicians, government regulatory bodies, and hospital administrators,” says Ed Simcox, Healthcare Business Leader, Logicalis Healthcare Solutions.  “The key is to use technology to align the organization’s business and technical needs in a way that enhances both financial results and patient outcomes while improving clinician satisfaction.  We believe that incorporating key technologies into a seamless solution will bring the greatest value, highest clinician satisfaction and any access success.”

Four Key Healthcare Technologies Behind “Any Access” Success

The right combination of healthcare access technologies and services can significantly improve patient outcomes and provider experiences.

  1. Bring Your Own Device (BYOD): Clinicians want to be able to review information whether they are in their office, at a hospital workstation, or on the go and have come to expect IT to support their personal devices. This “BYOD” approach gives clinicians the ability to work using any device from any location without risking the security of patient data.  To do this, IT can establish policies for BYOD that combine proven mobility architectures with governance best practices and established implementation strategies that will give healthcare professionals the access they want without compromising security or IT control.
  2. Virtual Desktop Infrastructure (VDI): VDI can eliminate wasted time, decrease total cost of ownership, and increase security.  When clinicians log onto a device, they see a familiar environment and won’t need to spend time searching for their files and services – the desktop they see is just the way they left it.  From an IT perspective, VDI centralizes desktop services and provides a highly-available, secure computing experience.  As a result, VDI can significantly reduce costs and improve service delivery.
  3. Single Sign-On (SSO): Increasingly reliant on data and computing to practice medicine, clinicians need fast, simple access to electronic patient records as well as disparate applications like practice management systems and physician portals. Having to manage multiple user names and passwords inhibits efficient clinician workflow, impedes patient care and frustrates clinicians.  SSO, combined with proximity badge functionality, streamlines the login process so clinicians only need to enter their network password once, then tap their ID badge on a USB reader at workstations they encounter throughout the course of their day. SSO is proven to save significant time while reducing service calls associated with password resets.
  4. Managed Services: Healthcare IT leaders know they are responsible for providing 24x7x365 access to care-critical systems, but they also need time away from routine IT duties to use their skills to innovate and improve care delivery.  A third party with a wealth of expertise in healthcare IT can host or remotely manage and monitor these critical IT functions, proactively overseeing important healthcare systems while freeing the hospital’s IT team for more business-critical tasks.

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About Logicalis

Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration, data center and cloud services, and managed services.

Logicalis employs over 3,800 people worldwide, including highly trained service specialists who design, specify, deploy and manage complex IT infrastructures to meet the needs of almost 6,000 corporate and public sector customers.  To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, CA Technologies, EMC, NetApp, Microsoft, VMware and ServiceNow.

The Logicalis Group has annualized revenues of $1.6 billion from operations in Europe, North America, Latin America and Asia Pacific and is one of the leading IT and communications solution integrators specializing in the areas of advanced technologies and services.

The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of approximately $6 billion.

For more information, visit www.us.logicalis.com.

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