Solution Provider Says Move to “Programmable Infrastructure”
Will Drive Investment in Business-Focused IT Skills
NEW YORK, January 6, 2015 – Three out of four CIOs and IT leaders worldwide (83 percent) plan to make software-defined solutions part of their wider IT strategy according to a new study from Logicalis, an international IT solutions and managed services provider (www.us.logicalis.com).
<To read the full Optimal Services report, “Establishing the Internal Service Provider,” visit http://bit.ly/1AZwkqM.>
Results from Logicalis’ second annual Optimal Services Study, a survey of top IT pros spanning 24 countries, show that IT leaders see software-defined solutions (SDx) as a vital component in a broader service-defined enterprise IT transformation, something many IT organizations are undergoing now.
“While the speed with which CIOs plan to implement software-defined strategies may take people by surprise, the movement toward software-defined networking and software-defined data centers is not a new phenomenon,” says Mike Martin, Senior Vice President, Solutions and Services, Logicalis US. “IT pros who want the flexibility to create an internal IT department that is able to function like a service provider, delivering complex compute resources as well as a reduction in overhead and management costs, have to look for ways to redesign their roles and the IT department’s function within the organization. Using the kind of policy-driven, programmable toolsets made available through software-defined solutions, CIOs can free time and resources that can be better spent focused on IT service delivery and management throughout the enterprise and can both reduce cost and complexity as well as increase the speed and flexibility with which they can respond to IT requests going forward.”
Investing in software-defined solutions will require CIOs to recruit a new breed of business-oriented IT professional who can translate business needs into policy frameworks that can support extensive IT automation. This is a fundamental shift in the skill sets previously sought when hiring IT staff.
“The numbers tell us what we have already seen in practice,” Martin says. “CIOs are recognizing that, as they transform their IT departments to be internal service providers, they will need to embrace the move from technology management to business service delivery, something that requires a new type of skill set with an emphasis on melding technological understanding with business acumen. This means each CIO will be examining the organization’s staff, investing in and cultivating the business skills of existing IT team members as well as replacing outdated technology skills and people with those that understand the shift to a world where business needs now dictate technology decisions.”
Want to Learn More?
About the Research
All figures are drawn from a survey of 177 CIOs and IT directors from mid-market organizations across 24 countries spanning Europe, North America, Latin America and Asia-Pacific.
Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration, data center and cloud services, and managed services.
Logicalis employs over 3,800 people worldwide, including highly trained service specialists who design, specify, deploy and manage complex IT infrastructures to meet the needs of almost 6,000 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, CA Technologies, EMC, NetApp, Microsoft, VMware and ServiceNow.
The Logicalis Group has annualized revenues of $1.6 billion from operations in Europe, North America, Latin America and Asia Pacific and is one of the leading IT and communications solution integrators specializing in the areas of advanced technologies and services.
The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of approximately $6 billion.
For more information, visit www.us.logicalis.com.
Business and technology working as one
To learn more about Logicalis activities through a variety of social media outlets, click here.