Unified Communications

I NEED...

  • Improved productivity from my communications systems
  • Anytime, anywhere business access
  • Lower costs on corporate communications
  • Collaboration on shared files and presentations from any computer
Launch a multimedia work session with your team by dragging their addresses into a collaboration space on your notebook. Work together on shared files and presentations interactively from any computer. Answer your office phone from any phone. Collect voicemail, email and faxes in one place.

Unified Communications, the combination of voice, data, collaboration and video technologies, makes it possible to respond more efficiently and effectively to your customers in the thousands of small interactions that build lasting relationships. If customer relationship management is all about increasing “touch points,” then Unified Communications is like a full contact sport.

Unified Communications provides many opportunities to leverage a wide range of technology transitions. Logicalis can work with you to implement VoIP, for example, or help integrate branch offices or acquired companies into a single voice and data network. You can also realize the benefits of deploying an email archiving solution that will help you efficiently manage email communications and the related storage requirements.

Leveraging Logicalis’ Unified Communications puts your company in a position to achieve significant advantages over competitors. Not since the computer first became a standard on every desktop has technology done so much to transform the way people work together.

Choose the right features for your organization from our menu of Unified Communications services:
  • Collaborative Applications
  • Email
  • Mobility
  • Networking
  • VoIP
Three for the Money
Here are just three unified communications applications you can take advantage of today that can deliver an immediate return on investment.

Collaboration. Enabling employees in increasingly decentralized corporate environments to make sharing ideas as easy as dragging a set of names from an email address book into a collaboration space. See our Collaborative Applications Service for more information.

Unified Client. Saving employees from playing time-consuming and frustrating games with their messages by acting as a focal point for all forms of communications including multiple email addresses, multiple voice mail sources, fax and IM. See our Mobility Service for more information.

Integrated Contact Centers. Reducing expenses, improving effectiveness and increasing customer satisfaction using existing resources to create "virtual corporate call centers" wherein agents can seamlessly establish voice, chat, email or video connections with customers--at anytime, from nearly anywhere. See out Networking Service for more information.

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Action Items

Read

“Making IT Matter — Unified Communications: More Than Just Talk" feature story.

Relate

Logicalis became a member of AMEC’s extended IT team, working alongside AMEC technicians to complete IP telephony implementations in eight AMEC offices in the United States and Canada.

Download

Click here to download a Logicalis datasheet on Unified Communications.

Product Showcase

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