Managed Services for Software Providers
Whether your IT infrastructure is in your data center, our cloud, your cloud, someone else’s cloud, or a hybrid combination of clouds, our managed services practice can keep all your critical systems running at peak performance.
Don’t kid yourself
You’ve got infrastructure. It may be in the cloud somewhere out of sight, but the systems that run your test/dev, production and corporate environments all require an IT infrastructure.
Developing the skills in-house to monitor and adequately manage your infrastructure is a huge undertaking involving people, processes, tools, and skills, as well as lots of time and lots of money.
You don’t need to invest either the time or the money. Managed Services is our core competency. We’ve made the investments and spent the time—more than 15 years—and we have the tools and the people with high-level certifications.
We know IT infrastructure and our managed services practice can keep your critical systems running at peak performance whether they are in the cloud or in the data center.
We work as an extension of your team to save your investments for your core competency: developing innovative applications that gain competitive advantage.
Monitoring and Management
We provide Managed Services, Service Desk, and Professional Services to help you deliver the best possible user experience to your customers. We have more than 15 years of experience working with hundreds of customers.
Our flexible menu of services can be layered on top of our cloud, your private cloud, or public clouds.
Benefits of Logicalis Managed Services include:
- On demand access to technologists with high-level certifications and diverse experience
- Enterprise-level service management tools for tracking, logging and compliance
- Implementation of service management best practices builds a foundation for ITSM capabilities
- Predictable monthly costs and stringent service-level agreements
- Reduced risk of downtime
- Detailed performance reviews assist in planning
- Your IT team is freed up to focus on developing applications that build competitive advantage.
Managed Security Services
Our Managed Security Services help organizations like yours effectively respond to security alerts by monitoring threat activity 24/7 and acting as a first responder to decide what’s a real threat and what is not.
Our Managed Security Services team has been protecting customers around the world for more than eight years. Services are delivered through our Managed Services Network Operations Center.
Security Services include:
- Firewalls management and monitoring
- Application monitoring
- Internal resource monitoring
- IDS/IPS management and monitoring
- Antivirus Software
- System patching
- Incident response
Contact a Logicalis SaaS Expert today and Let us show you how our managed services practice can empower your developers and keep your customers satisfied and your data, and theirs, secure.