The best way is to review some of the most common reasons for implementing managed services and see if they apply to you. If you can identify with one or more of the following, there is a good chance that managed services can help you.
There are many technologies that managed services can be applied to. Below are some of the more common ones:
Logicalis’ Managed Services Operation Center located near Cincinnati, OH is staffed with highly skilled, highly certified resources providing remote infrastructure management for our clients 7x24x365. Supporting these resources is a proven set of tools and processes that allow quick detection of incidents and automatic ticket generation and routing insuring quick incident resolution.
Standards: Our standard service also provides problem management, change management, patch management, and vendor management.
SLA: We provide a variety of service levels to ensure that you have the availability needed for your critical systems.
Tools and Processes: Built on ITIL standards, our tools and processes bring standards to your environment.