I NEED...
- IT Contract Management on demand
- Hosted email without the maintenance headaches
- IT Services and help-desk ticketing on-demand and direct to any
device
Logicalis offers a variety of software applications through the
Software as a Service (SaaS) model. This model provides immediate
cost savings and allows for quick deployment and adoption by your
organization.
We have strategically selected SaaS offerings that can be delivered
as comprehensive solutions and provide immediate benefit to our
customers. The services we offer through the SaaS model not only
include access to the software you need, but also to the resources
you need to obtain the greatest benefit from hosted, on-demand
applications. Each of the following services is backed by
experienced technical resources that are available to you as part
of the offering.
MyMaintenance (IT Contract Management) – ensures
that your assets are properly supported throughout their lifecycle
while significantly reducing IT costs. Our MyMaintenance service
puts your IT asset information into a single, conveniently
accessible repository. Our streamlined approach to asset and
contract management ensures that your assets are properly supported
throughout their lifecycle and, at the same time, MyMaintenance has
been proven to significantly reduce IT costs.
Hosted Email – we offer a fully-hosted, integrated
messaging management solution that reduces the complexity, cost and
resources required to manage your Exchange environment. Hosted
Exchange enables your organization to enjoy the rich capabilities
of Exchange email without all the work normally required to manage
and maintain an Exchange email system.
Service Now – our on-demand IT Service Management
(ITSM) tool provides enhanced portal functionality for ticket
handling, ticket timers and workflow, and ITSM can be extended to
your environment for complete help desk functionality. All of
Logicalis' best practice customizations, configurations and
workflows are immediately available via ITSM as a service. You also
gain the flexibility to customize forms, fields and workflows
without the stress of related infrastructure, upgrades or typical
implementation initiatives and costs. True to the standard SaaS
model, all core upgrades and improvements are automatically
extended to our customers. Individual users get a self-service
portal with graphical objects to report an issue, make a request,
approve changes and view dashboards and reports. The portal also
provides a window for customers that extends all the way to their
PDAs. No more faxing back approvals for change orders.
Monitoring – For organizations with isufficient
in-house technology staff, expertise and resources, we offer a
suite of services to ensure that you have the information necessary
to identify and fix system issues before they become problems. The
Logicalis Operations Center includes the software and personnel
necessary to monitor your systems and infrastructure 24/7 while
building a historical baseline of system performance. Our
industry-leading tools measure hundreds of variables, identify
service-affecting events and conditions, and generate alarms of
appropriate magnitude and reports that will keep you updated to
respond.
Learn more about our Software as a Service (SaaS)
capabilities and how your organization can benefit from our
experience.
Contact Us Today
