Reporting Services
Logicalis maintains and makes available to you a library of
standard reports-based data generated by our monitoring and
management tools. These reports feature:
- Ticket histories that summarize events logged in to our service
desk
- Web-based access available to designated staff
- Historical data to help optimize your business systems
- Standard performance, availability and ticket reports
- Graphical data presentations optimized for capacity planning,
fault detection and vendor service-level adherence
Alarm Notification Services
Logicalis ensures you know when an issue that could affect service
occurs, so the right resources are applied immediately. We work
with you to define notification procedures that align with your
specific business requirements.
Quarterly Reviews
As a Logicalis Managed Services customer, you are entitled to
participate in quarterly review meetings. These meetings are a
great opportunity to review with your support team the services you
currently have on your contract and any activity that has taken
place over the past quarter. The following items are covered in the
review:
- Summary of services
- Review of tickets and ticket types opened
- Services level objective overview
- In-depth analysis of all subscribed services
- Professional recommendations based on performance and analysis
data
- Review of future projects
- Opportunity to provide feedback
Learn how we can help keep your IT environment available
24x7.
Contact Us Today 
 | Read an overview on Logicalis' Managed Services. |
| Read this feature story and learn more about the compelling business case for Managed Services. |
 | Logicalis' Kevin Clark discusses the benefits of having manged services as a key part of your IT infrastructure strategy. |
 | Find out if your IT environment is sized, sourced and optimized to serve the needs of your business. |
| Find out how to align the delivery of IT services closely with the needs of your business. |
 | Tour our Managed Services facility and learn how IT happens here |
| Watch this video and learn how managed services from Logicalis helped Johnsonville to keep things sizzling. |
Case studies
 | Johnsonville Sausage Lights Up Managed Services from Logicalis to Keep Sausage Sizzling Around the World. |
 | Wilton Re needed a robust IT infrastructure to support the launch and growth of the company. They contracted with Logicalis to be its IT operations department and manage its total infrastructure. |
More case studies