These need to be defined in terms of where you are today and where you want to be tomorrow—however far off tomorrow may be.
The key to management is monitoring. You can’t manage what you can’t see. Most IT departments are able to monitor their hardware, storage, and networks to some level. However, once you start spinning up and tearing down virtual servers, sharing resources, and providing self-provisioning, you will need to be able to see what’s happening at both a virtualization and an application level.
The ITIL provides best practices that can guide development of the comprehensive ITSM strategy that you will need to develop to ensure that your cloud is serving your business users’ needs.
The ITSM components you will need to define are a service catalog; incident, problem, and change procedures; and a configuration management database. The discipline of developing an ITSM strategy will help you determine the parameters you want your cloud to live by. Once you have defined the components, automation and orchestration will help you provide an effective way to apply them consistently.
The best practice is to focus not only on your future needs but also on where you are today.
Becoming aware of and understanding every aspect of your IT environment is the best guide to developing a comprehensive cloud strategy.
A private cloud is uncharted territory for most organizations and IT departments. You will want to work with a partner who offers more than a one-size-fits-all solution. Our approach to the cloud takes a 360-degree view of your IT and business environments to develop a cloud computing strategy customized for your organization.
At Logicalis, we will help you define a cloud strategy that aligns your short-term needs with long-term goals: