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Managed Services

Managed Services provides monitoring and management of IT systems by third-party specialists over the wire. The service often spans servers, networks, storage, and security and is underpinned by a detailed Service Level Agreement.

Managed Services has proven to be an extremely effective and cost-efficient solution, with virtually no latency for remote connections from one place in the world to another – regardless of distance.

The business benefits

  • 24x7 proactive monitoring and management
  • Single point of contact
  • Instant access to highly skilled technicians and resources
  • Fully mature ITIL processes
  • Predictable monthly fee
  • Complete peace of mind
Three Levels of Managed Services

Three Levels of Managed Services

We understand the pressure your organization is under to demonstrate that it is achieving the best possible IT spend to business value ratio. We also understand that existing infrastructure systems and processes must be monitored, managed, and supported continuously and with minimum downtime.

Logicalis has Managed Services capability on a global scale, with a common service delivery framework. This means we can support your organization wherever it chooses to operate to the same high standards.

Top-tier accreditations with international strategic partners enable us to build bespoke solutions that integrate with, and support, your legacy technology platforms.

Logicalis adheres to the service management IT Infrastructure Library (ITIL) standards.

We offer three core levels of managed service:

Our management service includes, but is not limited to: