Managed Services Solutions
When you decide to look for a Managed Services provider, you should start by pinpointing exactly what kind of partner your organization needs. As well as assessing their services, policies and resources, you should also look closely at the way they conduct their business.
6 critical questions to ask a potential Managed Services Partner
- Do they offer a dedicated resource to service your account?
- Can they support your global locations?
- Do they have multi-layered security protocols?
- What does their pricing model look like?
- Do their SLAs focus on target resolution times?
- Will the service improve your service management maturity?
Outsourcing the management of your technology is a proven way to increase your service levels and, in many cases, decrease your costs. But only when you get it right.Your Managed Services Plan