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Software Defined Networking

The relationship between IT departments and their business customers is changing. One key change is in their expectations of business customers. These are being driven by what they can buy and use instantly from the Apple store. 


They now expect the CIO and the IT department to deliver new software and services at exactly the same pace. And when the IT department can’t give them whatever they need whenever they need it, they simply buy it elsewhere.  

The business benefits

  • Faster response to changing business demands and new service provisioning
  • More satisfying user experience for business applications
  • Reduced costs for resource requests, adds, moves and changes
  • Improved service uptime metrics
  • Contains complexity and risk
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Software Defined Networking (SDN), the cloud and ‘new model’ service providers

The ability to gain access to new services and capabilities in an instant, and reap the benefits they promise almost immediately is shaping new expectations of technology amongst business executives and line-of-business leadership.

The ‘get it and use it now’ attitude is affecting everything from procurement and provisioning to the overall technology experience. At the same time, the ‘cloud’ is presenting compelling opportunities for line-of-business executives to identify and procure software and infrastructure solutions without the need to engage with the CIO or the IT department. As a result, IT operations have to compete with ‘new model’ service providers that don’t carry the burden of managing legacy IT infrastructure and investments.

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