Jim Cook

Vice President, Services & Software Sales

Jim Cook joined Logicalis as Vice President, Services & Software Sales in March 2015. His role at Logicalis is to head up the company's U.S. services sales effort, focusing on developing and managing the services sales team in key customer segments including healthcare, software provider (ISV), and mid-market companies.

Jim brings more than 30 years of experience in sales and executive roles with IBM where he specialized in global services, consulting and business development. He participated in the launch of IBM’s Global Business Service (GBS) consulting business, now the largest consulting business in the world. At GBS Jim worked with IBM’s key clients on major transformation initiatives that included developing project plans to identify not only lower cost model approaches, but often, strategies and plans to increase top-line revenue, as well as business cases to support the change.

Jim’s experiences at GBS include leading cross functional teams of executives and consultants in the pursuit of large scale business system integration, business model realignment, including front office enablement and application support strategies.

“This is a time for great change in IT,” Jim says. “Every call I’ve had for the last five years is that IT must transform to a service provider with greater velocity or they are getting marginalized. Their budgets are being cut and, in many cases, the CMO is getting their money. When we talk about customers demanding a service-oriented approach, they are demanding it out of a lane that we have not been comfortable with before. These are the CMOs, CFOs, CXOs and business oriented CIOs. The traditional IT manager will continue to buy products and services from us, but that is not where the growth is in this industry. The growth will come from business leaders who insist on using a service-based approach to accomplishing business outcomes.”

“My job is to ensure that the Logicalis sales team is able to focus on a customer’s business problems at the right level, synthesize that into business outcomes and then map in the products and services necessary to drive velocity toward those business outcomes. If we can do that, we’re doing the right stuff and focused in the right areas.”

Jim holds a BBA in Marketing/Finance from St. Norbert College, and an MBA from the University of Wisconsin in Oshkosh. He lives with his wife Pattie and prized Labrador Retriever in Green Bay, Wisconsin. Jim and Pattie have two children, Elizabeth and Andrew, who are gainfully employed and living in Chicago, and Green Bay.  Besides being a dedicated runner, biker, and kayaker, Jim’s passion is waterfowl and pheasant hunting, and he can often be found in his hunting camp in the fall season.

Topics of Expertise

  1. Digital enablement of an enterprise
  2. The evolution of the Services Defined Enterprise
  3. The methodology of mapping business outcomes to IT products and services