Logicalis US Offers Managed Services for Microsoft Office 365

NEW YORK, February 2, 2016 – Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), today announced its participation in the Microsoft Cloud Solution Provider Program. By participating in the program, Logicalis is now authorized to offer Microsoft’s entire suite of subscription-based Office 365 products which it will support with a portfolio of enterprise-grade professional and managed services.

Designed to strengthen customer relationships and expand cloud sales opportunities, the program enables partners to directly provision, manage and support key Microsoft products as well as provide direct billing for combined product and services sales.

“As a Microsoft Gold Partner and Cloud Solution Provider, Logicalis is well positioned to expand its already strong portfolio of professional and managed services to help clients realize the full value of their Office 365 implementations,” says David Leech, Vice President of Cloud and Managed Services, Logicalis US.  “Whether clients are interested in an Exchange implementation that resides in their on-premise data center or in a Microsoft Office 365 subscription, by joining the Cloud Solution Provider program, Logicalis is now able to accommodate those sales and fully support key implementations with our new Microsoft Managed Services offerings, shortening clients’ time to value with these all-important business applications.”

“The Cloud Solution Provider Program puts our partners at the center of the customer relationship,” says Phil Sorgen, Corporate Vice President, Worldwide Partner Group, Microsoft Corp. “Through participation these partners have demonstrated dedication to helping our mutual customers successfully move to the cloud.”

A longtime Microsoft partner, Logicalis has extensive experience delivering services that include strategic assessments, planning, design, migration, implementation, validation, and support for an array of Microsoft platform technologies.  The company is kicking off its new Microsoft Managed Services offering with full support for Exchange Online to help its customers migrate, move, configure, set up, and manage their email infrastructure as well as assist their end users as they use the Office 365 email service.

Clients are quickly realizing that, even when their email resides in the cloud, there are still a myriad of administrative tasks to perform such as setting up mailboxes, groups, distribution lists, public folders, policies, and transport rules.  Managing Office 365 Exchange, however, is merely the baseline of Logicalis’ Microsoft Managed Services portfolio, an offering that can be expanded with optional help desk support to relieve enterprise clients’ IT teams from the burden of assisting internal users with personalized tasks like resetting passwords, troubleshooting issues, setting up email clients or individual smart phones.

“With our managed support services,” Leech says, “clients can not only hand off the back-end administrative functions associated with setting up and managing Exchange to Logicalis, but they can also hand off time-consuming day-to-day help desk functions and get entirely out of the business of supporting email.”

Logicalis will soon expand its Microsoft Managed Services portfolio to include similar support for other Office 365 applications.  By doing so, Logicalis will be able to bundle the purchase of the entire suite of Office 365 products with a matching array of managed support services to give clients a single point of contact as well as a more streamlined single-source billing process.

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About Logicalis

Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration; data center and cloud services; and managed services.

Logicalis employs over 4,000 people worldwide, including highly trained service specialists who design, deploy and manage complex IT infrastructures to meet the needs of over 6,500 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, EMC, NetApp, Microsoft, VMware and ServiceNow on an international basis. It has specialized solutions for enterprise and medium-sized companies in vertical markets covering financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, helping customers benefit from cutting-edge technologies in a cost-effective way.

The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America and Asia Pacific and is one of the leading IT and communications solution integrators specializing in the areas of advanced technologies and services.

The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of over $6 billion.

For more information, visit www.us.logicalis.com. 

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