LogicalisOne: As-Needed, Outcome-Based Services to Ease Your IT Transformation Journey

USA, Sep 11, 2025

Most IT leaders today struggle to overcome talent and skill shortages, prioritize competing tasks, eliminate technical debt, and maximize their IT investments. To meet their goals, they’ve traditionally secured either a long-term services contract or rate-based ad hoc services. While both have their benefits, sometimes what’s needed is a much more flexible and budget-friendly approach. 

LogicalisOne meets you in the middle with a services offering that supplements your IT team and enables you to achieve your technology objectives.   

If you’re new to Logicalis, LogicalisOne is an ideal starting point because of the flexibility and extensive suite of features it offers. If you’re already a Logicalis customer, LogicalisOne gives you one contract to provide as many services as you need, when you need them.  

How LogicalisOne works  

The process starts with journey mapping to find out where you are now and where you want to be. Applying our maturity model, Logicalis provides recommendations on how best to achieve your business outcomes.  

Your Logicalis account executive will then work with you choose one or more technology pillars and help you figure out how many monthly service credits you’ll need. A Logicalis subject matter expert (SME) with a proven track record will be assigned to your organization and, from there, progress will be reviewed monthly and business needs reviewed quarterly.   

Common LogicalisOne use cases 

Here are some of the more common use cases: 

  • Budget Planning & Budget Availability – Budget once, use as needed over 12 months.  
  • Emergency Response & Management – Set aside time for emergency situations. 
  • Staff Shortages/Skills Gaps – Get needed skills and talent without the hiring hassles. 
  • IT Documentation & End-of-Life Planning – Have full visibility into the asset lifecycle.  
  • Security Posture & Risk Management – Increase resilience and compliance. 
  • Project Backlog – Clear your lists and improve team/end-user satisfaction. 
  • Project Performance Issues – Review issues and get stalled projects back on track. 
  • IT Innovation/Advancement – Enhance IT systems or processes for greater efficiency. 
  • EA Value Acceleration – Maximize value and simplify license management. 
  • Microsoft Support – Get support for Azure, Microsoft 365, and other environments.  

Real-world customer experiences with LogicalisOne 

  • Customer #1: Secure identity management – One customer wanted to tackle identity management in the cloud. When asked how they were securing those identities now, the discussion revealed numerous items that needed to be completed before they could get to the cloud. We created a bite-sized plan and budget that enabled them to spread the project and budget out over a year. They have one contract that puts them on the path to cloud identity management. 
  • Customer #2: Cloud optimization at a savings – A smaller company that was built in the cloud lacked the expertise to discover all their assets or to optimize them for cost and efficiency savings. Instead of recruiting and hiring an Azure architect at up to $160K per year, they secured the subject matter expertise needed to optimize their cloud environment through LogicalisOne at just $60K per year..  
  • Customer #3: Elimination of technical debt – Logicalis developed a multi-year plan that enabled a large healthcare customer to procure and deploy the new technologies needed to transform their IT infrastructure into a world-class healthcare environment. Through LogicalisOne, they supplemented their IT team with expert Logicalis technical resources. As a result, the customer successfully reached their technology objectives and transformed their environment. 

Today, this customer is considering a full managed services engagement through the Logicalis Digital Fabric Platform to ensure their environment continues to run at peak performance.  

Why we’re different: A stellar LogicalisOne team  

Finally, the subject matter experts assigned to your business are not just your run-of-the-mill IT pros. These individuals are the team leads for each of our technology pillars with years of experience behind them, making them the best consultants and service delivery professionals. And even though you might not see them, our back-end professionals are also great. Together, our aim is to ensure you have the best experience with Logicalis. 

Get the right person for the job 

It’s not always possible to have or hire the right person for the job. LogicalisOne sits between professional services and ad-hoc services to keep customers moving along on their transformation journeys, while delivering the Logicalis value that customers expect. 

As our customers’ needs change, Logicalis will continue to change, too, with ongoing investments in continuous improvement to make sure that LogicalisOne—as with all our offerings—continues to provide the experience that you expect.   

Download the datasheet to learn more about LogicalisOne or contact your Logicalis account executive. Or ask us about a Service Management Workshop to help you and your team get started. 

Nick Whiting is Senior Director of Services Life Cycle & Transformation at Logicalis, responsible for design of new services through services launch, optimization, and retirement. 

 

 

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