Solution Provider Outlines Nine Steps to a Successful Telehealth Implementation
NEW YORK, February 23, 2016 – Telehealth has been something healthcare providers, payers and patients have talked about for years, but not really put into practice – until now. As the forces behind telehealth continue to build and the obstacles in front of it are removed, telehealth will soon become such an integral part of the mainstream medical experience that there will be no difference between “healthcare” and “telehealth” at all, and those healthcare organizations that are not prepared will find themselves at risk of being overwhelmed by it when it arrives. To help, Logicalis Healthcare Solutions, the healthcare-focused arm of Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com), has identified nine important tactics to help healthcare organizations map their telehealth transformation journey.
To learn more, read Logicalis’ telehealth white paper, “How to Design and Implement a Successful Telehealth Program.”
“One of the biggest mistakes we see people making with their telehealth implementations today is that they let the technology lead their decisions,” says Ed Simcox, US Healthcare Practice Leader, Logicalis Healthcare Solutions. “The healthcare industry is full of instances where organizations got grants and bought telehealth equipment that now sits in a room unused because it’s not part of the clinical workflow or the culture, it’s too cumbersome and awkward, or it’s just plain hard to use and foreign to the staff. To be successful with telehealth, technology decisions must only be made after careful consideration is given to organizational use cases and clinical workflow. At Logicalis, we help prepare our clients’ organizations to accept telehealth. We perform a gap analysis to determine why they need a telehealth solution in the first place, then look at industry best practices that can be applied to fill that gap. We help them examine how the solution will integrate into existing clinical workflows, and we help them determine how they will get clinicians and patients alike to use the service once it exists. Then, and only then, do we start talking about the technology. There’s a formula for success, and if you want the right return on your telehealth investment, there’s simply no shortcut to taking these steps.”
Logicalis telehealth experts say following these nine steps can help healthcare CIOs take a strategic approach to the design and implementation of a successful telehealth program.
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Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration; data center and cloud services; and managed services.
Logicalis employs over 4,000 people worldwide, including highly trained service specialists who design, deploy and manage complex IT infrastructures to meet the needs of over 6,500 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, EMC, NetApp, Microsoft, VMware and ServiceNow on an international basis. It has specialized solutions for enterprise and medium-sized companies in vertical markets covering financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, helping customers benefit from cutting-edge technologies in a cost-effective way.
The Logicalis Group has annualized revenues of over $1.5 billion from operations in Europe, North America, Latin America and Asia Pacific and is one of the leading IT and communications solution integrators specializing in the areas of advanced technologies and services.
The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of over $6 billion.
For more information, visit www.us.logicalis.com.
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